Our clients have access to real-time enrollment status information. With the ability
to track and trend application processing, our clients are fully informed and able to
use this information to make strategic business decisions.
In addition to our web portal, we provide our clients with a tailored suite of reports.
Custom report requests are typically fulfilled within 48 hours of the request. All reports
are analyzed benchmarked to maintain our high standards for accuracy and timeliness.
Applications are tracked from date of submission to the provider for signature, through their approval by the insurance carrier. These activities are reported, in detail and are available in real-time through our web portal. Carrier processing times are continually tracked, and any deficiencies or deviations from their norm are immediately reported
to clients to provide complete transparency into the enrollment process.
Our Web Portal provides your group with real-time insight into your enrollment status.
Track and Trend Enrollment Statistics:
• Application processing time by carrier
• Start to finish turn-around time for your applications
• Provider compliance with documentation requests
• Percentage of applications in process per carrier
• Individual provider application status with each carrier
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